Legal

Cancellation & Rescheduling Policy

These policies help compensate our team for reserved time and allow us to maintain reliable scheduling for all our clients.

Cancellation and Rescheduling

We understand that plans can change. If you need to cancel or reschedule a cleaning appointment, please provide at least 24 hours' notice.

Same-Day Cancellation

Cancellations or rescheduling requests made on the same day as the scheduled cleaning will be subject to a $50 fee.

No-Access Fee

The same fee will apply if our cleaning team arrives at the scheduled time and is unable to access the property.

Commercial Service Agreements

For commercial clients and large recurring service agreements, either party may terminate the agreement by providing at least 30 days' written notice.

Termination Fee

If the required 30 days' written notice is not provided, a termination fee equal to 50% of the regular monthly service fee may apply, according to the terms established in the signed service agreement.